华盛顿国家港口威斯汀酒店-住客评论

Guest（家庭旅游） 2026-02-01
The room was big enough for my family of 4 with a roll out bed (my teen daughter wanted her own bed). The location was in the middle of all the great sights and eats and close enough to the Gaylord to endure the intermittent downpours that occurred. Excellent front staff who did everything with a smile and answered all my questions. We would definitely come back here next year.
酒店回复：
Thank you for taking the time to share your experience! We’re delighted to hear that your room comfortably accommodated your family and that the rollaway helped give your daughter her own space. Our location really does make it easy to enjoy the best sights and dining—rain or shine—so we’re glad it worked out perfectly for your visit and the walk to the Gaylord.It’s wonderful to hear that our front desk team made a great impression with their service and smiles. We truly appreciate your kind words and can’t wait to welcome you and your family back next year!
Guest（其他） 2026-02-01
The staff are nice and professional. Always smiling and willing to help. The room was amazing, it was comfortable and clean. I will be back to stay more nights!
酒店回复：
Thank you so much for your wonderful review! We’re thrilled to hear that our team made you feel welcomed and that you enjoyed your clean, comfortable room. Knowing you had an amazing stay truly means a lot to us. We can’t wait to welcome you back for more nights in the future!
Guest（其他） 2026-02-01
Very old establishment. Rooms have lingering smell. Wall paper pulling away from walls. Otherwise nice waterfront view.
酒店回复：
Thank you for sharing your feedback with us. We’re glad you enjoyed the waterfront view, but we’re truly sorry to hear that aspects of your room did not meet expectations. The issues you mentioned—lingering odor and wallpaper condition—are not reflective of the standards we aim to uphold.We’ve shared your comments with our housekeeping and maintenance teams so they can address these concerns promptly. Your feedback helps us make meaningful improvements, and we appreciate you bringing it to our attention.We hope you’ll consider staying with us again so we have the opportunity to provide you with the experience you deserve.
Guest（其他） 2026-02-01
The heater in the room made a loud noise. The restaurant was cold. I applaud the hotel staff that worked in such cold conditions.
酒店回复：
Thank you so much for your feedback! Your feedback will be shared with the leadership team to avoid this to happen in the future.
Guest（其他） 2026-02-01
The room was clean but basic. The woman at the front desk would not accommodate my request for a late checkout, even though the hotel was clearly not busy. Which was annoying. Otherwise the hotel is ok.
酒店回复：
Thank you so much for your feedback! Your feedback will be shared with the leadership team!
Guest（其他） 2026-01-01
I was charged extra for a city view but it was not really a city view it was a rooftop view. The price was too much for night for me just an opinion. And valet parking was $55 night
酒店回复：
Thank you for your feedback.
Guest（其他） 2026-01-01
The staff was friendly, efficient, and helpful They answered all questions with sincerity and knowledge. Check in and check out was quick and easy. Loved my stay.
酒店回复：
Thank you so much for your feedback! We're looking forward to see you again!
Guest（Other） 2025-12-01
Parking & valet both are rip off. Even if you give the car at valet for hour or 2, they will charge nightly rate of $55! The whole area around is bad for parking. If you do not rent a car, it will be more convenient and will also be more economical.
酒店回复：
Thank you for your feedback! Your feedback will be shared with our leadership team.
Guest（Family） 2025-12-01
The room was ok. Not the standard for the Westin. Lampshades were damaged and room had an odor.
酒店回复：
Thank you for sharing your feedback with us. While we’re glad to know your stay earned a 10/10 overall, we’re truly sorry to hear that your room did not meet the high standards you expect from Westin. The damaged lampshades and noticeable odor are absolutely not reflective of the experience we aim to provide.We’ve shared your comments with our housekeeping and maintenance teams so they can address these issues immediately. Should your travels bring you back our way, we’d love the opportunity to provide you with a room that reflects the quality and comfort you deserve.Thank you again for letting us know—your feedback helps us improve.
Guest（家庭旅游） 2025-12-01
Clean property with the amazing view of the Capital Wheel. Quite a few restaurants, coffee shops, and ice cream parlors at a walking distance. Having no parking in the property is a bummer but none of the hotels have parking in that area. Public parking available across the street with daily rate of $25 (Dec 2025). 6-10 minutes walk from Gaylord. 6-8 minutes drive to MGM. Didn’t try the food this time as we ate out. Overall, pretty good experience.
酒店回复：
Thank you so much for your fedback!

华盛顿国家港口威斯汀酒店

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2026-02-01

Guest（其他） 2026-02-01

Guest（其他） 2026-02-01

Guest（其他） 2026-02-01

Guest（其他） 2026-02-01

Guest（其他） 2026-01-01

Guest（其他） 2026-01-01

Guest（Other） 2025-12-01

Guest（Family） 2025-12-01

Guest（家庭旅游） 2025-12-01

客户评价由实住客人提供的真实点评